Implementing Zero Trust Security for LLM-Powered Systems Most AI agents in production today have a dirty secret: they'…
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About me! As a student of computer science, I found software testing as my place and have grown as a software tester ever since. I'm passionate about the whole-team approach to holistic testing and quality and enjoy experimenting and learning continuously.
From Building to Observing: Why Tracing Your AI Agent Changes Everything
Week 3 of the AI Triage Agent journey — adding Langfuse observability, tracing agent state vs conversation memory, and b…
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From Keywords to Language Models: Building an AI Triage Agent from the Ground Up
An Engineer's Journey in Intent Classification Architecture — Week 1 & 2 The Problem Every contact center faces …
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Unlocking Business Potential with Generative AI: A Case Study in Customer Review Analysis
The transformative power of generative AI is no longer just theoretical; it's driving real-world efficiency and insight. Let…
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Human Firewall: Your strongest (And least considered) Security Asset.
Think of the cybersecurity of your organization as a high-tech fortress of great height. It has walls constructed using state o…
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Dependability Definitions | Testing Principles
This article provides a comprehensive overview of dependability in software systems, focusing on terminology and key concepts. …
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Software Testing: A Multifaceted Approach
This article provides a comprehensive overview of software testing, focusing on three key dimensions: scale, process, and purpo…
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